Water removal, drying and records for Valley offices, retail, restaurants, warehouses and multi-tenant space, quoted after a walkthrough.
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Commercial water damage work covers offices, retail, restaurants, warehouses and multi-tenant buildings: extraction, drying, documentation and coordination with the trades repairing the source. Phoenix Water Damage Restoration arranges it across Phoenix and Maricopa County. Every commercial job is quoted after a walkthrough rather than from a square-foot rate, because access and downtime drive the work.
Shut the water off at the point that isolates the smallest part of the building, rather than at the street if you can avoid it, and get electrical equipment out of the water's path. Then find out who else is affected: in a shared building, a leak that starts on your floor becomes somebody else's problem within minutes.
The clock on a commercial loss is a business clock. Every hour the water sits costs stock, bookings, tenants or production, so the first conversation is about what has to keep running and what can be closed, and the drying plan is built around that answer instead of the other way round.
Pricing works differently too. There is no honest per-square-foot figure for a building, because the same wet area costs very different amounts depending on access, ceiling height, night work, how many tenants are involved and what has to be protected. A walkthrough comes first, then a written scope, then a number.
Do not send staff to walk through standing water near panels, sub-panels or machinery, and do not restore power to a flooded area to see what still works. Close the nearest isolation valve, keep customers out of the affected area, and treat any water that came off a street, a dock apron or a restroom as contaminated.
A commercial loss is quoted after a walkthrough, because access, hours, tenants and what has to keep trading move the price far more than the wet area does. The unit items below are what a quote gets built from, offered as working figures rather than a price list.
| Job | Typical range | What it includes |
|---|---|---|
| Commercial water damage | Quoted after a walkthrough | Scope and price follow a site visit; there is no honest square-foot figure for a building |
| Standing water extraction (per sq ft) | $1.00–$3.50 | One line item inside a larger scope |
| Air mover (per unit, per day) | $25–$50 | A large open floor can need a lot of them |
| Commercial dehumidifier, LGR (per unit, per day) | $75–$150 | One or more per zone, counted by air volume |
| Emergency board-up or roof tarp | $250–$1,200 | Buys time until a roofer or glazier can get there |
| After-hours, weekend or holiday emergency fee | $100–$300 | Common on buildings that only give access outside trading hours |
Nothing in this table is a quote for a building: the unit ranges are working estimates for Maricopa County in 2026, and a commercial scope is priced after a walkthrough and approved before equipment is set up. Reconstruction and tenant-improvement repairs are quoted separately again.
Downtown Phoenix towers and the Camelback Corridor's offices share risers, sprinkler systems and rooftop plant, so one failed fitting can wet several floors through the ceiling grid. The work is coordinated with building management, and access often means nights or weekends.
A supply line, ice machine or dishwasher failure in a ground-floor unit spreads under fixtures and shelving and straight across a tiled floor. Protecting stock and reopening the trading area in stages usually matters more to the tenant than finishing a day sooner.
Warehouses near Sky Harbor and out at Tolleson take water at dock doors and through flat roofs, and a wide slab floor with pallets standing on it is slow to clear. Cardboard, racking and floor-level stock are the loss; the slab itself needs real drying time.
Around Arizona State University's campuses and Tempe's offices, academic and conference calendars decide when work can happen, and Scottsdale's resorts cannot close a wing at short notice. Roosevelt Row's converted lofts put residential tenants above commercial ground floors, so each party needs its own record.
Tell us what's happening and we'll tell you honestly whether it's a quick fix, and what commercial water damage should cost.
From a scope built on site. A walkthrough records the wet area, the materials, access, power, ceiling height, out-of-hours needs and which areas must keep trading. Those inputs set the equipment count and the labor hours, the quote comes from them, and it is approved before work starts.
Two losses of the same size can differ by a factor of three. One is an open retail floor on a slab with daytime access; the other is a wet ceiling cavity over a commercial kitchen that can only be touched between midnight and six in the morning.
Ask for the scope in writing with the equipment schedule in it, and ask what triggers a change order. A scope that names the drying zones and the daily monitoring visits is one you can hold someone to, and the structural drying page explains what those equipment lines are actually doing.
Each affected space gets its own record. The crew documents what was wet, what was removed and what the readings were, space by space, because the landlord, each tenant and each insurer will be looking at a different part of it. Building management controls access, and the drying plan follows that.
Shared buildings throw up the awkward questions early: whose plumbing failed, whose contents were damaged, and who authorizes work inside a locked unit. The practical move is to get building management on the phone while the crew is still on its first visit.
In a converted loft or a mixed-use block, a commercial ground floor and residential units above can both be involved at once, which usually means two sets of working hours and two sets of paperwork.
Often, in part. Wet zones are sheeted off and dried under containment while unaffected areas reopen, and noisy work moves to off hours where the building allows it. What cannot stay open is an area contaminated water reached, until it has been cleaned and dried.
Where the water was Category 3 — a sewer backup, a restroom failure or runoff off a street or a dock apron — that area stays closed through cleaning. The sewage cleanup page sets out how that work is handled and why nothing porous goes back.
Expect to agree a staging order at the start: which areas come back first, what the crew needs each night, and who unlocks what. That conversation saves more trading days than any piece of equipment does.
Between June 15 and September 30, the National Weather Service's monsoon season, short violent storms drive water through flat and foam roofs, around parapets and in at dock doors and ground-level entrances. Flat commercial roofs pond once scuppers and drains clog, and the leak shows up in the ceiling grid below.
Ahead of the season the useful work is dull: clear roof drains and scuppers, check the coating on a foam roof, look over rooftop units' condensate lines and pans, and settle who gets called at two in the morning. Debris left after one storm is what causes the leak in the next.
Emergency tarping and board-up buy time until a roofer can get up there; the roof repair itself is the roofer's work, not the crew's. The monsoon storm damage restoration page covers the storm response in full.
Somebody walks the building with you: what is wet, how far it has travelled, which tenants are involved, where power and water isolate, and what has to stay open. The scope and the price come out of that walk.
Extraction starts where there is the most water and the most at stake. Electronics, stock and records are moved or raised, and wet suspended-ceiling tiles come down so the cavity above can be reached.
Equipment is sized to the volume of the space rather than its floor area, and the available power is checked before anything is plugged in. Zones are sheeted off so trading areas can reopen while the wet zone keeps drying.
Noisy and disruptive stages are scheduled around trading, teaching or service hours wherever the building allows it, which is one more reason commercial work is quoted rather than listed on a price sheet.
Readings, photographs and the drying log are kept in a form a property manager, a tenant, a landlord and an insurer can all use, because a commercial loss usually involves more than one of each.
The commercial stock in this service area is varied, and each type fails in its own way. Downtown Phoenix towers and the Camelback Corridor's offices share risers and rooftop plant; Roosevelt Row's converted lofts mix residential and commercial under one roof; Tempe's offices and the buildings around the university run on tight calendars; Scottsdale's resorts cannot take a wing out of service on a whim; and the warehouses by Sky Harbor and out in Tolleson have wide slab floors under flat roofs.
Older buildings add age to the mix. Central Phoenix, downtown Mesa and old-town Glendale have commercial blocks with built-up gravel roofs, cast-iron drains and plumbing that has been altered many times over, so the first job is often working out where a line actually runs. Anything built before the 1980s raises an asbestos question before material is cut, so that one goes to the Maricopa County Air Quality Department before a renovation or a demolition starts.
Multi-unit residential is commercial work in practice. Apartment blocks and condominium buildings in Tempe, downtown and around the Biltmore put one unit's supply line directly above another unit's ceiling, so a single failure becomes several claims and several access arrangements. The association, the landlord's insurer and the residents all want the same readings, and they are kept in one record.
Not sure if you're covered? Check your ZIP code.
Moisture mapping, water removal, metered drying and after-drying repair for homes and businesses across Phoenix and the Valley.
Category 3 cleanup after a sewer backup, toilet overflow or contaminated runoff: extraction, removal, disinfection and documented drying.
Air movers, LGR dehumidifiers and daily meter readings that take a slab, tile bed, wall or ceiling to a documented dry goal.
Tarping, board-up and interior drying after monsoon microbursts and wind-driven rain reach a Phoenix roof, window or ceiling.
Out-of-hours work is normal on commercial jobs and is built into the scope, because many buildings cannot give daytime access at all. Calls come through day or night, and a crew is dispatched as fast as one is available; the hours for the noisy stages are then settled with building management.
That sits between the landlord, the tenant and their insurers, and it usually follows the lease: structure and base fit-out on one side, contents and tenant improvements on the other. The crew's part is documenting what was wet and what was removed so each party can see the same facts.
Sprinkler water starts out clean, but one discharged head can put a great deal of it through several floors. Have the system isolated and reset by the sprinkler contractor, then extraction works from the top down, because water keeps arriving out of the ceiling cavity for hours afterwards.
Not well. A slab dries where air can reach it, so stock has to be moved or raised first. Shifting it is usually the slowest part of a warehouse job and the part worth planning before the drying equipment turns up.
Business interruption is a separate part of a commercial policy and not every policy includes it. Your insurer and broker decide what applies; the crew's contribution is a dated record of the loss, the readings and the work, which is what an adjuster asks for first.
A walkthrough is arranged as soon as a crew is free, and (833) 490-5225 is answered day and night, monsoon weekends included. For an active leak the first call is still to isolate the water, and the second to the trade that can repair the source.